Reference Checking

When doing a telephonic reference always check the following:-

· Verify dates, salary, and reason for leaving.

· Research COMPETENCIES as discussed during the interview. Use the Behavioural Event Interviewing process for crucial competencies.

· Ask what significant contribution the candidate made to the company.

· Ask if there is anything a future employer should be aware of.

Remember, most previous employers are hesitant to describe unpleasant experiences or failures of the past employee. It is vital that you read between the lines and are alert to omissions. Be tactful and always state that the information is held in strictest confidence and will not be discussed with the candidate.

Often past employees did not perform satisfactorly because of their working environment or maybe because of an autocratic manager. Explore these possibilities with your candidate. Don't let talent slip through your hands because of factors that were not favourable for the individual to perform .

Formating a CV

Formatting a CV
A Curriculum Vitae means a ‘life profile’. It is a detailed outline of all personal details. A CV needs to include all the following details, and preferably in the order as stated:-
Personal Details
- Full Name and Surname
- Address : Telephone Numbers : Cell Number : Fax : e-mail
- Languages spoken

Personality Type and Competencies
- A short precis on personality description and strongest personal competencies (optional, but popular)

Education and Training
- Secondary Education - Highest Standard Passed - Year
- Tertiary Studies - College/University – Diploma/Degree - Year
- Any other studies

Personal Interests and Hobbies
- Only include these if they add to your CV i.e. played Provincial sport belong to Rotary, lead a church choir, play a musical instrument, etc.

Employment History (Start with the most recent)
- Position
- Dates
- Salary
- Duties and Responsibilities (In bullet format )
- Significant Achievements (within the job)
- Reason for Leaving

References (at least three)
- Name
- Company
- Position
- Telephone

Writing a Resume
If you are only required to produce a Resume which is a shortened version of the CV, then one includes Personal Details; Education and Training Details; and a one-line description of each job stating only Position Held.