Reference Checking

When doing a telephonic reference always check the following:-

· Verify dates, salary, and reason for leaving.

· Research COMPETENCIES as discussed during the interview. Use the Behavioural Event Interviewing process for crucial competencies.

· Ask what significant contribution the candidate made to the company.

· Ask if there is anything a future employer should be aware of.

Remember, most previous employers are hesitant to describe unpleasant experiences or failures of the past employee. It is vital that you read between the lines and are alert to omissions. Be tactful and always state that the information is held in strictest confidence and will not be discussed with the candidate.

Often past employees did not perform satisfactorly because of their working environment or maybe because of an autocratic manager. Explore these possibilities with your candidate. Don't let talent slip through your hands because of factors that were not favourable for the individual to perform .